How long does shipping take?
Orders are processed in 1–3 business days and delivered in 3–7 business days, so most orders arrive within 4–10 business days. Any item that ships from outside the US shows its own estimate on the product page. See our Shipping Policy.
How much is shipping?
Free standard shipping on US orders of $49 or more. Orders under $49 ship for a flat $4.99. You'll always see the exact cost at checkout.
Where do you ship?
We currently ship to all 50 US states. We don't ship to P.O. boxes, APO/FPO or international addresses yet.
How do I track my order?
We email you a tracking number as soon as your order ships. If you can't find it, check your spam folder or email us.
Why did my order arrive in more than one package?
Some items ship from different partner warehouses. There's no extra charge, and you'll get tracking for each package.
Can I return something?
Yes. You have 30 days from delivery to return unused items in their original packaging. Returns are free if the item is damaged, defective or wrong. See our Refund & Return Policy.
When will I get my refund?
Within 5 business days after we receive and approve your return, to your original payment method.
Can I change or cancel my order?
Yes, as long as it hasn't shipped yet. Email us as soon as possible with your order number.
What payment methods do you accept?
All major credit and debit cards, plus the other options shown at checkout. Payments are processed securely; we never see your full card number.
Are your heated products safe?
Our heated and rechargeable products include built-in overheat protection and come with safety instructions. Please read and follow them, and don't use heated products while sleeping or on skin that can't sense heat. They're comfort products, not medical devices.
How do I contact you?
Email info@amazingshopzstore.com or use our contact form. We reply within 1 business day, Monday to Friday.